Fotb24 FAQ — all your questions
Answers right here

Yes, you must be at least 18 years old to register with fotb24. We verify age to ensure responsible gaming. Registrations from anyone under 18 are not accepted.

No, only one account can be created per mobile number or email address. Attempting to create multiple accounts may result in all accounts being permanently banned and balances forfeited.

Basic verification is sufficient for deposits and gameplay. However, full KYC verification may be required before making a withdrawal. Simply submit a photo of your national ID or passport to complete the process.

on the Login page Click the "Forgot Password?" link and enter your registered mobile number or email. Verify the OTP and set a new password. The whole process takes 2–5 minutes.

fotb24 accepts deposits via all popular mobile banking methods in Bangladesh, including Mobile Banking, Nagad, Rocket, and DBBL. Bank transfers and, in some cases, cryptocurrency are also accepted. To learn more On the deposit page Go.

The minimum deposit limit varies by payment method, typically starting from BDT 100. The maximum limit also differs depending on the method. For accurate details, Deposit page View details or contact support.

Deposits via most mobile banking methods are instant — funds typically appear in your account within 1 to 5 minutes. Bank transfers may take 1–2 hours. If there's a delay, contact support with your transaction ID.

Withdrawals are typically processed within 1–24 hours. Larger amounts or first-time withdrawals may require additional verification. Completing your KYC speeds up the process.

fotb24 does not charge any deposit fees. However, transaction fees set by your mobile banking provider or bank may apply. Contact your payment provider for details.

Yes! After registering with fotb24, you'll receive an attractive welcome bonus on your first deposit. To learn about the bonus amount and terms, on the Promotions page Go.

Not directly. To withdraw bonus balance, you must first meet the specified wagering requirements (rollover). Each bonus has its own terms, which are detailed on the Promotions page. Once the conditions are met, you can withdraw any winnings from the bonus.

A cashback bonus returns a portion of your net losses over a set period. For example, a 10% weekly cashback means you get back 10% of what you lost that week as a bonus. For terms and conditions Promotions page View.

Yes, fotb24 has a referral program. Refer a friend and when they register and make a deposit, you'll earn a bonus. Your referral link is available from your account dashboard.

fotb24 offers over 500 games, including Live Casino (baccarat, roulette, blackjack), slots, Sports Betting, bingo, crash games, and much more. In the game lobby you can browse all games.

fotb24 lets you bet on a wide range of popular sports including cricket, football, tennis, badminton, and kabaddi. In-play betting on live matches is also available. on the Bet page View details.

Yes, all games on fotb24 are developed by licensed software providers and use RNG (Random Number Generator) technology. This ensures that every game outcome is completely random and fair. Third-party audit firms conduct regular verifications.

Purchase a set number of cards in fotb24 Bingo, then numbers are drawn at random. Match the required pattern on your card to win. Full rules and tips on the Bingo page will receive.

Yes, fotb24 uses top-grade SSL encryption to keep all your information secure. Our Privacy Policy Your personal information is never shared with third parties.

Go to Account Settings and enable 2FA under the "Security" section. An OTP will be sent to your mobile number, or you can use an Authenticator app. Enabling 2FA significantly increases your account security.

Change your password immediately and notify our support team via live chat or email. You can also temporarily lock your account if needed. Acting quickly is your best protection.

fotb24 VIP members enjoy:

• Higher bonus and cashback rates
• Faster withdrawal processing
• Dedicated personal account manager
• Access to exclusive promotions and events
• Gifts & bonuses on special occasions

To learn more on the VIP page Go.

You earn points by playing games, which raises your VIP tier. The more you play and deposit, the faster you move up. Each tier unlocks new benefits.

Details on VIP point validity on the VIP page will receive. Points are generally maintained as long as you stay regularly active. Extended periods of inactivity may result in a reduction of points.

Start by refreshing the page. If the issue persists, clear your browser cache and cookies. Try a different browser or use incognito mode. Check your internet connection. If the problem continues, contact support with a screenshot.

Yes, fotb24 is fully mobile-friendly. It runs smoothly on both Android and iOS devices directly from your browser. For the best experience, use Chrome or Safari.

fotb24's servers save the state of every round. If you get disconnected, simply log back in to resume your game session. Your bets and progress are preserved in most cases. If you run into any issues, contact support.